Customer Service

Before We Dive Into The Nitty Gritty

let’s talk about the wonder that is Customer Service.
Beacon House Thrift Shop provides a unique customer service experience!
What makes Beacon House Thrift Shop’s customer service unique? Well, as you practice your recovery principles, your customer service skills will naturally excel! Your focus on helping others while at The Beacon House means you will learn to always put the customer first. This dedication to helping others is what sets us apart from other thrift shops.
If you’re looking for proof that our customer service is top-notch,
just take a look at our Google reviews!
The customer experience is the customer’s entire event of shopping, from the time they enter the store to when they leave. We always strive to make sure every customer leaves satisfied.
But what about in the digital realm?
In the digital realm, customer service takes on a different form. While the overall concept is still the same, the delivery looks different. Online, customers are looking for convenience and efficiency. They want to be able to find what they need quickly and easily, without any hassle.
Whether through email, phone, text, social media, or any other avenues you will learn about here, we are still trying to provide the best possible experience for our customers.

Just because the customer cannot see our face does not mean we stop practicing what we have learned here in recovery!

QUOTE OF THE DAY
Is the reality of your situation the problem, or do you just have a problem with reality?
Alan Robert Neal

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