Practicing thorough accountability
Accountability from a business viewpoint involves a leader committed to the company they are working for and the employees they work with. Like the accountability you hopefully are well versed with at the house, it is important to vocalize the objectives for the upcoming shift, checking in with the men and the customers in the store, and being transparent about things that are going on with yourself.
Consistent levels of accountability in the workplace builds trust within the organization. Our goal is to come to the thrift store and apply the tools we learn throughout our day at the Beacon House.
Build a culture of leadership accountability:
- Give Support: Being available to help and having compassion for the store’s customers and employees. Putting others’ needs before your own.
- Provide Freedom: An essential tool in leadership is to avoid micromanagement and let your team operate and learn. Give your team the opportunity to make decisions and contribute to the success of the business.
- Share information: Keeping everyone well informed on what is going on in the workplace can build unity as well as alleviate any fear or uncertainty among the staff. Sharing success stories and goals that have been accomplished does wonders for teambuilding.
An integral part of accountability includes asking for help. Asking another person for help is a strength, and not a weakness. We cannot do everything on our own and having the courage and vulnerability to seek assistance makes a good leader. It also shows others how to ask for help and sets a good example for the other employees in the workplace.